DevCom’s consulting services deliver results in strategic communication, internal communication, stakeholder relations, risk management and project communication.
Communication research is a non-negotiable first step to ensure that every bit of effort and available budget are spent on actions that will really make a difference.
Our action-based research methodology uses focus groups, interviews, surveys and facilitated questionnaires to understand the people in the process. In addition, we have learned that research has a profound influence on the business through the awareness it creates of the issues that need to be solved, and/or the processes and people to be celebrated.
Too many corporate communication departments have become broadcasting agents that produce and push content out. We follow a dialogical approach and focus on enhancing flow, tone and trust. Our organisational listening tools are well proven to shift engagement and culture.
DevCom is an expert in dealing with the elephants in organisations’ rooms. We identify them, break them down into bitesize chunks and come up with the communication tools to confront the challenge head on. Instead of desperately trying to ignore the beasts that are standing in the way of your excellence, DevCom can help you to use them to grow your business, reach measured results and make a meaningful social and business impact.
Risk affects reputation, safety, profitability – to name but a few. Importantly, it also impacts stakeholder relations, which brings development communication into play. DevCom knows how to take a holistic view of, and implement a practical, integrated approach to, the management of risk.
Projects bring together technical experts to resolve a challenge. These experts are not necessarily good at sharing information and managing relationships. DevCom knows this, and knows how to bridge these gaps.
In the past 12 years, DevCom has completed more than 80 communication research projects. Before we implement any strategy, we understand. By understanding the audience and all the factors that can influence communication the right foundation is created for us to develop excellent strategies and action plans. Click on the button below and read more on our award-winning case studies.